Iciniti Support Plans

New Service Level Agreement Plans Coming in 2018

Iciniti has great new software SLA plans to be released early in 2018.  Choose from a basic Silver package, a full-service Gold package or an extensive Platinum package.

All plans will include:
  • support hours at a reduced rate
  • guaranteed response times
  • access to our self-service portal
  • remote desktop support
  • quarterly newsletter subscription

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Software Assurance

Iciniti Software Assurance gives you access to all future releases and updates without additional software/licensing fees.
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Iciniti offers support at an hourly rate for all customers that are not on a Support Plan.
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For more information on Iciniti Support Plan or to change your current Support Plan, please contact sales@iciniti.com